Shipping policy
At Jewels by Mudra Jewelry, we strive to provide our customers with a seamless shopping experience. This Shipping Policy outlines the details regarding the shipping of your orders.
1. Processing Time:
- Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
2. Shipping Methods:
- We offer various shipping options, including standard and expedited shipping. Available options will be presented at checkout.
3. Shipping Costs:
- Shipping costs are calculated based on the selected shipping method and your location. You can view the shipping cost during the checkout process.
4. Delivery Times:
- Delivery times vary depending on the shipping method chosen and your location. Standard shipping usually takes 5-10 business days, while expedited shipping typically takes 2-5 business days.
5. Tracking Your Order:
- Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
6. Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid residential or business address for shipping.
7. Lost or Damaged Orders:
- If your order is lost or damaged during transit, please contact our customer service team at [insert contact information] within 7 days of the expected delivery date. We will work with you to resolve the issue.
9. Address Changes:
- Please ensure that your shipping address is accurate before placing your order. We cannot make changes to your shipping address once the order has been processed.
10. Contact Us:
- If you have any questions regarding shipping or your order, please reach out to our customer service team.